Support for Personal Finance & Tax: TurboTax® & Intuit Mint

You may be able to import them directly from your employer or your financial institutions, or you can snap photos of the documents and upload them to TurboTax. We use industry accepted encryption standards for data at rest and in-transit to help ensure your information is protected. Get expert help as you go, and your taxes done with 100% accuracy, guaranteed.

What if you need to cancel an EIN?

Your tax expert will also have read-only access to your tax return so they can better understand your situation. You also have the option to share your tax documents with your tax expert, if needed. Our tax experts are available 7 days a week from 5 AM to 9 PM PT from the January date the IRS starts accepting tax returns through the April filing deadline.From mid-April through early January, they’re available Monday-Friday from 5 AM through 5 PM PT. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff.

In 2023, 84% of customers who reviewed TurboTax Live Assisted gave us 5 stars

  1. They can handle all kinds of tax situations, from simple to complex; and are always up-to-date on all the latest tax laws, from crypto to side gigs and new government credits.
  2. After you apply for an EIN, you’ll receive an EIN confirmation letter from the IRS.
  3. If your business is a sole proprietorship, you would file your business taxes as part of your individual tax return, which allows you to use your Social Security number.
  4. When you access Live Help, you’ll enter some information about your question.
  5. You can visit the IRS website to learn more about what to do after changing your business name.

Your personal information (like SSN) will be masked so the expert can’t see it. Your EIN is a unique identifying number for your business, which means you have to use your EIN when you’re filing a tax return or opening a bank account for your business. If you had to provide your EIN on an application or business document, try looking for it there. If your business is a sole proprietorship, you would file your business taxes as part of your individual tax return, which allows you to use your Social Security number.

IRS Customer Service Numbers

If you’ve not filed your tax return yet and don’t think you’ll make the deadline, you can ask for a bit more time by filing for a tax extension. If you want to file your taxes by May 1, a handful of tax preparer services like TurboTax and H&R Block can help you get everything sorted with minimal hassle. Or maybe you already filed and would like to follow up with one of these tax preparers. Depending on the service you choose, you may or may not be connected with the same tax expert who prepared your tax return. Working with the same expert year-round is dependent on the expert’s availability.

You can have your refund directly deposited into a free to open checking or savings account with Credit Karma Money™. Sign up when you’re ready to finish and file your taxes with TurboTax and begin using your account right away.Or, you can have your refund mailed in a check. You can receive your refund as a check, whether you’re printing or e-filing. All features, services, support, prices, offers, terms and conditions are subject to change without notice. When you start your business, you need to file Form SS-4 to receive your EIN. If you’ve already been assigned one but you can’t remember it, there are a few ways to look up an EIN number.

To help minimize your wait time, consider calling first thing in the morning or right before the IRS customer service line closes for the day. Local time, so calling as soon as they open in your area might be beneficial. Having this information on hand will ensure a smoother conversation with the representative and will help them to help you with your questions. TurboTax Live experts have an average of 12 years of experience and our team of CPAs, tax attorneys, and other experts are always up-to-date on the latest tax laws.

Page on the IRS website to determine whether you need a new EIN for your business. The rules change based on your business structure, so make sure you’re looking at the right type of business. The easiest way to figure out the EIN of another business is to contact the business owner directly.

You can share your TurboTax screen with your expert so they can guide you and answer your questions. A local expert matched to your unique situation will find every dollar you deserve and get your taxes done 100% right, guaranteedAn expert matched to your unique situation will find every dollar you deserve and get your taxes done right – as soon as today. When your Full Service expert does your taxes they won’t sign and file until your return is 100% accurate and you’re getting your best outcome possible, guaranteed. Taxpayers will need to complete the amended return in TurboTax, print it out, and then choose one of the three options below to file their return. Although your tax questions are important and are valued as such, keep in mind the sheer volume of callers that also have questions or concerns about tax-related items. While it would be nice to call and immediately have a representative answer your call, it’s more realistic to expect long wait times, especially during the peak of tax season.

After you apply for an EIN, you’ll receive an EIN confirmation letter from the IRS. This letter lets you know that your application was approved and includes your EIN. If you still have your EIN confirmation letter, you can look on the letter to find your EIN. In addition to Taxpayer Assistance Centers, the IRS also offers the Taxpayer Advocate Service to those in need of severe help. This independent organization within the IRS can help step in when the previously listed steps aren’t helpful enough.

If the estimated wait exceeds 20 minutes, TurboTax will automatically call you back (in the order in which the requests are received) once the queue returns to a manageable amount. You need an EIN if you’re doing taxes as a business, but what if you decide to close your business? While you can’t cancel your EIN through the IRS, you can contact the IRS to close your business account. While the IRS can’t provide the EIN of another business to a non-authorized person, you can contact a business owner or authorized person to have them retrieve their EIN on your behalf. If you’re not authorized or can’t provide the identifying information the IRS requests, you won’t be able to receive your EIN over the phone.

This can be done online, or with the help of a live tax preparation assistant. We’ll use what you tell us to match you with a tax expert who understands your unique situation, has relevant expertise, and is local to your state (where available). Full Service Experts are members of the TurboTax Expert team who will file your taxes for you virtually.Intuit TurboTax Verified Pros are independent tax professionals who are vetted by TurboTax and offer the turbotax contact us option to meet in person (where available). They have their own business and may also offer different or additional services from those offered in TurboTax Full Service. A Form 1040 return with limited credits is one that’s filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Your tax expert will be able to see a read-only version of your tax return to assist them in addressing your questions.

If you’ve filed your tax return but need to follow up with your preparer, we’ve compiled some helpful ways to contact your tax software provider. After starting in Live Full Service, we’ll ask you some questions to learn about your tax situation and create a personalized tax planner for you. This tax planner helps you know what docs you’ll need so you can gather them and start securely uploading them to your TurboTax account. You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you).

Your tax expert can work with you in real time and get your taxes done as soon as today. A local expert matched to your unique situation will get your taxes done 100% right, guaranteed. Once you complete the form, the phone number to speak to a TurboTax agent will appear.

(Ayuda disponible en español.) You’ll also have unlimited access to the helpful TurboTax community, and a robust set of FAQs and articles if you have questions about doing your taxes. You can also upgrade to TurboTax Live Assisted to get unlimited help and advice from tax experts or hand off your taxes to a TurboTax Live Full Service expert to do them for you, start to finish. One of the most common reasons to call IRS customer service is to check your refund status. Again, if it’s been fewer than 21 days since you’ve filed, the representatives unfortunately will not be able to provide you with any additional information. If you’ve filed your taxes and have questions about your return or perhaps have a question because you’re a first-time taxpayer, you might need to speak with someone at the IRS.

Keep in mind that you may be required to pay outstanding business taxes, pay any remaining employment taxes, as well as file the final tax returns before you can close your business. You can speak to your tax expert on the phone, through a live one-way video call on your screen (you can see your tax expert, but they can’t see you), or in-person with an independent Intuit TurboTax Verified Pro where available. Your tax expert will ask you questions and provide advice as they prepare your return and get ready to file on your behalf. You can also communicate with your tax expert via the messaging center as needed. A TurboTax product specialist can help you, and even draw on your screen to help you get your taxes done.

During the process, they’ll also learn more about your unique situation so they can make sure your taxes are 100% correct before filing. Our experts will make sure you file 100% accurately and get your maximum refund—guaranteed. Intuit, the makers of TurboTax, said the software program might not have selected the best deduction option (standard vs itemized) for some taxpayers, resulting in a possible overpayment to the state. Keep in mind that business owners don’t have to provide their EIN at your request. Most legitimate businesses will provide an EIN if you’re a reputable business owner or contractor, but they don’t have to.

You can explore help topics on TurboTax or filter your questions by keyword, as well as search in the community forum. Here’s a handy list of some of the top tax service providers and how to get in touch with them if you need help. While you can technically look up the EIN of another business, it depends on the type of business you’re dealing with. Finding the EIN of a public business is easy, but private businesses may be more difficult. Every commercial organization that does business in the US needs to have an EIN, so you may want to look up another business’s EIN to verify that it’s a legitimate business.

Intuit has contacted the affected taxpayers and provided instructions for filing an amended return at no charge. If you’re just applying for an EIN, make sure you keep your EIN confirmation letter somewhere safe. You should keep copies of all your small business tax forms for at least 3 years after you file, but you might want to keep them on hand for the long term, that way you can reference them if you need to. When tax season arrives, you need your EIN number to file your business taxes. There are a few easy ways to figure out your EIN so you can file taxes on time.

With Live Assisted, you prepare your taxes at your own pace and on your own time by answering simple questions about your life and taxes. When you need help from a tax https://turbo-tax.org/ expert, just select the “Live Help” button, and we’ll connect you. You can discuss your questions over the phone, via live chat, or via one-way video on your screen.

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